Customer Service Representative, People With Disabilities

Description

PEOPLE WITH DISABILITIES

KITCHENER ONTARIO

Whether you’re looking for an opportunity to start your career in financial services or want a role you can grow in for the long-term, join BMO Bank of Montreal as a Customer Service Representative and turn your potential into performance.

Key Accountabilities:

As part of a team of financial professionals, you will consistently deliver great customer experiences within a branch environment. You will fulfill the transactional needs of personal and commercial customers, proactively identifying and discussing customer needs and, if required, referring to an appropriate team member or fulfilling directly where appropriate. You will ensure compliance and adherence to Bank policies and procedures, as well as, assist with branch administration and operations through completion of assigned tasks to ensure an effectively and efficiently operating branch.
Qualifications

Passion for helping customers
Sales and service oriented with a demonstrated ability to proactively listen, identify sales opportunities and solve problems
Strong communication skills
Solid multitasking skills
Team player
Demonstrated flexibility to adapt to a constantly changing environment

Education and Accreditation:

Completed high school education, or equivalent work experience